Mélissa LeMay
Salon Education & Coaching for Stylists, Salon & Spa Owners

About

Learn more about Melissa LeMay here

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About Me

I know as a busy working professional, being organized and offering high quality customer experience is important for you. This is why I am very excited to share with you my business! 

With over 15 years of experience in customer service, I understand how hard it can be to try and stay on top of everything, while trying to provide the best customer service exprience.

I've worked in-Salon for 4 years. I've seen it! Over the years, I've met hundreds of owners who were struggling and didn't have the right support to help them manage their business. Being a coordinator and manager, luckily, I didn't have to do it all alone. I soon realized that it is not the case for most salons or spas. As an owner, you are an entrepreneur that needs to wear many hats: Owner, Manager, Leader, Motivator, Marketing Specialist, Accountant, VP of Sales, Inventory Supervisor, Hiring Manager... and the list goes on. Urgh! Just writing this, I'm exhausted! It's exhausting being a Salon or Spa Owner, right?

Do you find it challenging to manage your team and motivate them? Or do you feel like you are always working, yet, your revenue isn't increasing? Now that's frustrating. You deserve more for all that hard work you're putting in!

My mission is to assist overwhelmed Salon and Spa Owners create the Perfect Customer Service Experience in their business. By creating systems, consistency and offering more value, Salon and Spa Owners will increase their client retention and sales and they will improve their Salon or Spa's Culture.

Too often I see Salons and Spas struggle. They are missing out on great opportunities because they are trying to ''just make it work''. What if I told you, you can work less hours behind the chair and make more money? Yup! That's totally possible. I'm passionate about seeing business owners grow with the right support and be stress-free.

Are you ready to work less and make more money?

 
 
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Would you like to grow your business? Let's connect and define your needs.

J'offre aussi mes services en Français. Écrivez-moi!

More about me... 

Mother of two boys, both hockey and football players and mama to a little princess gymnast. I volunteer as a hockey team manager for my son's team and at the kids' school. Family being the most important in my life, I've learned how to organize my work life, to make more time for the people that matters the most to me. 
We love to play in the snow, walk on the market downtown, sip fancy drinks at restaurants and travel together! When I am not spending time with the kids, I love exploring the world on my own. I'm a foodie. I simply love everything food related! My favorite hot drink is Caramel Latté. I'm also a clean freak and own way too many journals. I love journaling, yoga and oversized sweaters. Part-time traveller... I love taking pics of every moments I can capture. 


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I would love to chat!

Let's connect! I would love to know more about you and your business. I would love it even more if I could give you a few tips to help you and your business... and guess what? It's totally FREE!