Mélissa LeMay
Salon Education & Coaching for Stylists, Salon & Spa Owners
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Welcome to the Beauty Success Blog! Here, you'll find blog posts that will help you grow your Salon or Spa business. From tips to ideas, education and marketing strategies, if you are ready to take actions to grow your biz... you are at the right place!


How unhappy clients can make your business better!

Life is all about perspective. I am a strong beleiver in this!
Of course I prefer positive experiences, but negative ones are the ones that teach me the most. 
Is it just me?

Unhappy clients are often seen as ''bitchy'', ''annoying'', ''hard to satisfy''... But I'd like you to try to rethink those unhappy clients experiences you've had...
➡️ Did they have anything in common?
➡️ Did you learn from this experience?
➡️ Did you change anything in your biz after dealing with a difficult or unhappy client?

Unhappy clients will cross your path. I suggest that you take every single one of them as a learning experience. When you deal with an unhappy client, ask yourself ... What can I learn from this? What needs to change for me to GROW and be BETTER?

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Melissa LeMay